Refund Policy

Our Commitment to You

At Mum21, we are confident in the quality and effectiveness of our 12-week postpartum recovery program. We want you to feel completely satisfied with your purchase and are committed to ensuring a positive experience.

30-Day Money-Back Guarantee

We offer a 30-day money-back guarantee from the date of purchase. If you don't see results within 30 days of consistent use, email us and we'll process a full refund, no questions asked.

How to Request a Refund

To request a refund, please follow these steps:

1. Email us at vidhya@mum21.com with the subject line "Refund Request"
2. Include your registered email address and order details
3. Briefly explain the reason for your refund request
4. Our team will review and respond within 2-3 business days

Refund Processing

Once your refund is approved:

• Refunds are processed within 5-7 business days
• The amount will be credited to your original payment method
• Your program access will be revoked upon refund approval
• You will receive an email confirmation once the refund is processed

Non-Refundable Situations

Refunds may not be granted in the following cases:

• Request made after 7 days from the date of purchase
• More than 25% of program content has been accessed
• Violation of our Terms of Service
• Sharing account credentials with others

Exceptional Circumstances

We understand that exceptional circumstances may arise. If you have a medical condition or other serious situation that prevents you from using the program, please contact us. We will review your case individually and work with you to find a suitable solution.

Contact Us

If you have any questions about our refund policy, please reach out to us: